Carewell Diagnostix: Revolutionising Patient Care with Advanced Technology
At Carewell Diagnostix, we empower patients and referring clinicians by delivering high-quality diagnostic imaging services with efficiency and compassion. By combining cutting-edge imaging technology with patient-focused care, we streamline every aspect of our clinics to ensure accurate and seamless healthcare delivery.
To achieve this, we actively seek partnerships with solution providers who understand the unique demands of our industry and share our drive for innovation and excellence. Therefore, we chose Medic Cloud as our technology partner to establish and expand our clinics effectively.
Meeting Stringent Industry Standards
Operating in a highly regulated healthcare sector demands compliance, security, and efficiency at every level. Our choice of a solution provider hinged on critical requirements:
Healthcare IT Expertise:
A proven track record of delivering ICT and radiology solutions compliant with Australian healthcare standards.
Regulatory Knowledge:
Proficiency in meeting the Privacy Act, patient record-keeping, and accreditation requirements.
Scalability:
Capacity to address immediate needs while supporting long-term growth.
Value for Investment:
Competitive pricing paired with uncompromised quality.
Medic Cloud surpassed all these expectations, earning our trust as the ideal technology partner.
Why We Chose Medic Cloud
Medic Cloud became our partner of choice for several compelling reasons:
Experience:
Their expertise in Diagnostic Imaging and healthcare ICT allowed them to craft tailored solutions that integrated smoothly with our systems and workflows.
Radiation Licences:
Uniquely, Medic Cloud employs staff with Radiation Licences, enabling on-site system testing without disrupting our radiographers or radiologists.
Cost-Effective Solutions:
Their competitive pricing bundled advanced technology with exceptional service, delivering unmatched value.
Case Study: Launching Our First Clinic
When setting up our first clinic, we needed a technology partner who could navigate healthcare’s complexities while providing a comprehensive solution. Medic Cloud delivered:
Network Infrastructure:
Reliable ICT powered by HPE Aruba switching and Ruckus WiFi.
Cybersecurity:
Robust protection through Sophos firewalls and SIEM technology.
Radiology System Integration:
Seamless configuration of X-ray, CT, Ultrasound, and Mammography systems with RIS and PACS.
Customised Solutions:
Bespoke workflows, Microsoft 365 integration, and AI-powered bots enhanced both patient and staff efficiency.
Their support enabled us to open confidently, backed by a future-proof infrastructure.
Case Study: Expanding to a Second Clinic
As our services grew in demand, we opened a second clinic with Medic Cloud once again designing and implementing our radiology and ICT solutions. Highlights included:
Radiology Systems:
Supply and installation of a DRGEM GXR-52SD X-ray system, alongside compliant shielding and floor plan designs.
ICT Infrastructure:
Secure VPN connections ensured seamless data sharing between locations.
Standardised Operations:
A consistent Standard Operating Environment (SOE) reduced staff training times and allowed team flexibility across clinics.
Medic Cloud’s expertise ensured our expansion’s success and positioned us for future growth.
Enhancing Patient and Referrer Experience
With Medic Cloud’s technology, we:
Elevate Patient Care:
Offering faster diagnostics, robust data security, and automated workflows that minimise wait times.
Support Referrers:
Providing secure, centralised systems for easy report access and improved patient outcomes.
Partnering for Nationwide Growth
At Carewell Diagnostix, we are committed to expanding access to high-quality diagnostic imaging across Australia. With Medic Cloud’s technical expertise and innovative solutions, we confidently continue our growth while upholding the standards our patients and referrers expect.
If you’re seeking compassionate care or seamless access to imaging services, visit us at Carewell Diagnostix.
For healthcare providers planning to establish or grow operations, partner with Medic Cloud—a team that truly understands healthcare technology.